Services
Strategy and Capability Consulting
I help organisations define what needs to change and work out the capabilities, systems, tools and ways of working required to get there. Projects can include:
Capability and training needs assessments aligned to business strategy and goals
Learning strategies, capability frameworks, and operating models
Audience, stakeholder and sector research
Stakeholder engagement and communications planning
Pre- and post evaluations to assess capability needs and training impact
SELECTED WORK
Nine Publishing Academy: Contract to establish an in-house learning function for editorial staff at the The Sydney Morning Herald, The Age, Australian Financial Review, Brisbane Times, WAToday and nine.com.au.
Consultancy included capability assessment, design of priority programs covering newsroom leadership, AI for multimedia, digital production, and mobile journalism. Pilot programs achieved >80% positive participant feedback, with longitudinal evaluation demonstrating successful implementation.
UOW Academy: Contract to establish a new centralised learning and organisational development function for academic and professional staff.
Project involved establishing Academy operating model and governance framework, enterprise learning framework design, and strategic roll-out roadmap including stakeholder communications plan and content. I also led design of priority pilot programs in leadership, performance management and AI for researchers.
Training, Coaching, and Mentoring
I design practical learning that helps people build and master new skills to help them do their jobs better. I can support the full process from learning needs analysis and program design through to delivery and evaluation. Projects can include:
Workshops, short courses, and multi-week / multi-month programs
Virtual, face-to-face, blended, and immersive learning delivery
Online self-directed e-learning and MOOCs
Training of Trainers
Mentoring and Coaching
Toolkits, guides, and practical resources
University programs
Evaluation and MERLA reviews to support continuous improvement
SELECTED WORK
United Nations / Reuters: Design and delivery of training for journalists and civil-society communicators from the 46 Least Developed Countries to support coverage of UN LDC5 Conference in Qatar.
Program combined conference-reporting skills with digital storytelling and solutions and constructive journalism approaches. I also wrote a handbook to support Reuters to train journalists to cover UN conferences in the future.
WAN-IFRA / Indian Media Outlets: Design and delivery of advanced training for senior newspaper editors to develop new digital and social-first editorial products.
The program combined in-person training in Mumbai with three months of remote mentoring and coaching, supporting each participant to move from initial concept to a practical pilot in their own newsroom.
Project Management and Event Design
I manage complex projects from planning through to delivery, including timelines, budgets, stakeholder engagement, partner relationships, participant support, logistics, and reporting. Projects can include:
Project Management
Event Design
SELECTED WORK
Australia-Korea Media Exchange: Contract with Walkley Foundation to project-manage annual international exchange for senior career journalists from Australia and Korea, including accompanying both groups on the 2026 exchange.
The program is funded by Australia’s Department for Foreign Affairs and Trade (DFAT) and delivered in partnership by the Walkley Foundation and Korean Press Foundation. Details of the exchange and 2026 participants can be viewed here.
Asian Mobile Journalism Conference: Consultancy to design concept, program and speaker line-up for KAS Media Programme Asia’s first Mobile Journalism Conference, bringing together journalists and innovators to explore emerging approaches to mobile and digital storytelling.
The inaugural conference in Bangkok sold out. A second, online edition attracted more than 750 participants from over 50 countries.
Public Speaking and Facilitation
I am regularly booked to deliver public speaking engagements and event facilitation, on media innovation, audience engagement, AI adoption, and solutions journalism. Projects can include:
Keynotes and presentations
Panels and moderated conversations
Facilitated events and industry round-tables
SELECTED WORK
International Journalism Festival: I have been a regular speaker at the International Journalism Festival in Perugia, presenting on topics including TikTok for audience engagement, and mobile journalism.
Most recently, I presented on how solutions journalism can deliver measurable social, editorial and business impact, drawing together practical lessons on audience engagement, newsroom implementation and revenue opportunities.
AI and Trust Editors’ RoundTable: Co-facilitated a University of Technology Sydney roundtable, How can we protect trustworthy news in the age of AI?, for editors from India, the Philippines, West Papua and Indonesia.
The session created a structured space for senior journalists to examine the implications of AI for trust, editorial standards and newsroom practice, and to compare emerging challenges and responses across different media markets.
Reports and Publications
I research and produce industry reports, practical guides and handbooks. My published work includes guides on video journalism, solutions journalism, mobile journalism, climate reporting and digital media business models. Examples:
Surveys and sector reports
Handbooks
Guides
SELECTED WORK
Implementing Solutions Journalism (2024): A free online guide that distils key takeaways from a 6-month training and mentoring program, which I delivered for the Walkley Foundation in partnership with the Solutions Journalism Network in 2024.
The Challenge of the Climate Crisis (2021): I was a contributing author to Challenge of the Climate Crisis, a handbook to help newsrooms cover climate change.
It is based on learnings from journalism training I delivered on behalf of Fathm for WAN-IFRA in 2021, with funding from the Temasek Foundation.
Bespoke Projects
Much of my work starts with a problem rather than a predefined service. If you have a capability, communication or organisational challenge that doesn’t fit neatly into the categories above, get in touch. I’m happy to help work out what kind of intervention would be useful before deciding whether the answer is consultancy, research, training, facilitation, mentoring — or a combination of several.
Let’s Talk
If you’re trying to build capability, introduce a new way of working, develop a program or communicate something complex, get in touch to arrange a confidential 30-minute conversation.